Betting is for entertainment, not addiction. xbeat wants every member to stay safe and happy. On this page, learn how to bet responsibly, set your limits, and access support whenever you need it.
At xbeat, entertainment comes first — but your mental and financial wellbeing matters to us even more. Responsible Gaming It means treating betting as a form of entertainment — not as a source of income or a way to solve problems.
Many people in Bangladesh enjoy online betting. However, in some cases it can spiral out of control and cause personal and family problems. We want you to stay informed and seek help whenever you need it.
Xbeat offers a range of dedicated tools to help ensure responsible betting on the platform. They are all completely free and available to use at any time. Find out everything you need to know below.
Keep in mind: Betting is entertainment, not an investment. Only bet what you can afford to lose. There are no guaranteed wins.
Problem gambling, or pathological gambling, is a condition where betting begins to negatively affect your daily life. Watch out for the following signs:
Overspending your budget: You are spending more than your set limit on betting and find yourself unable to stop.
Chasing losses: You are trying to recover losses by placing more bets after losing.
Betting with borrowed money: Borrowing money from family or friends, or dipping into your savings to fund betting.
Impact on relationships: Betting is straining your relationships with family or friends.
Loss of focus at work: You are so absorbed in betting that you cannot focus on work or studies.
Hiding behaviour: Hiding your betting from family or loved ones, or lying about it.
If any of the above signs apply to you, seek help right away. Acknowledging the problem takes real courage.
If you answer "Yes" to 2 or more of the questions below, consider reaching out for support.
Have you tried to stop betting but couldn't?
Do you feel restless or irritable when you're not betting?
Do you chase losses by placing more bets to win back what you've lost?
Has betting affected your family life or work?
Have you lied or kept secrets about your betting?
Have you spent money meant for essential expenses on betting?
If you have any concerns, reach out to us:
support@xbeat.biz
Play for fun only, not as a source of income.
Set a budget in advance and stick to it.
Take regular breaks and avoid playing for long uninterrupted periods.
Avoid betting when you are stressed or under the influence of alcohol.
Never chase your losses.
Keep up hobbies and activities that have nothing to do with betting.
All the tools you need to stay in control of your betting — completely free
Set your own daily, weekly, or monthly deposit cap. Once set, the limit kicks in immediately. If you want to increase it, you'll need to wait 24 hours.
Set a limit on how long you can play in a single session. You'll receive an automatic alert — or your session will end — when the time is up. Taking breaks from long sessions is important.
Your account will automatically pause if your losses exceed a set amount. This helps you avoid major financial harm and gives you a clear head before reconsidering your limits.
Take a temporary break ranging from 1 day to 6 weeks. During this period, no betting activity will be possible on your account. Access is automatically restored once the break ends.
Close your account for anywhere from 6 months to 5 years, or permanently. No new accounts can be opened during self-exclusion. This is the most effective solution for serious cases.
At regular intervals, a pop-up will remind you how long you have been playing and how much you have spent — making it easy to stay aware.
Go to your account settings to set up protection tools, or reach out to our support team. All tools are completely free.
Take control of your betting in just a few steps
Log in to your xbeat account and go to your dashboard.
Click the profile icon and select the "Responsible Gaming" option.
Choose what works for you — a deposit limit, session limit, loss limit, or cooling-off period.
Enter the amount and duration, then confirm. The limit will take effect immediately.
Once a limit is set, a confirmation message will be sent to your registered email address.
If you need help, email us directly at support@xbeat.biz or reach out via Live Chat.
Self-Exclusion is the most powerful protection tool available. You can choose to exclude yourself from the xbeat platform for a set period of time or permanently.
Self-exclusion options:
Do not attempt to open a new account while self-exclusion is active. Doing so violates the terms and will only cause further harm to yourself.
Xbeat will not send you any promotional offers while your self-exclusion is active. Once it expires, your account stays closed until you choose to reactivate it yourself.
Our firm commitment to member protection
We put our members' wellbeing above profit. Promoting Responsible Gaming is a core part of how we do business.
Users under 18 are strictly prohibited from accessing the platform. Age verification is rigorously enforced during KYC.
There's no shame in asking for help when you need it. Our support team handles everything with complete confidentiality.
View your betting history, total spend, and win/loss stats at any time — stay informed and in control.
Responsible betting tips and information are displayed on the platform regularly.
Our support staff are specially trained to identify problem gambling and provide the right assistance.
Online betting is for adults only. Make sure your children or teenagers cannot access adult content or betting sites.
If any underage individual opens an account on xbeat, it will be closed immediately and any deposited funds will be returned.
If you feel that you or someone you know may have a betting problem, here's how to get help:
Asking for help isn't a sign of weakness — it's a brave and smart decision. xbeat is always here for you.
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