Xbeat Terms and Conditions — Know the Rules Before You Play

Xbeat is an international online gaming and betting platform operating under a legitimately licensed authority. These Terms and Conditions ("Terms") form the basis of all agreements between xbeat and its users ("Members" or "you").

By using xbeat's website, mobile app, or any related service, you are giving binding consent to these terms. If you disagree with any of them, please stop using our platform.

These terms and conditions may be updated from time to time. The latest version will always be available on this page. Continued use of the platform after any updates constitutes acceptance of the revised terms.

To open an account with xbeat, you must provide accurate and complete personal information. All details entered in the registration form must match your real identity.

• Each individual may only register one account. Opening multiple accounts is strictly prohibited.
• The mobile number and email used during registration must be your own.
• It is your responsibility to keep your account password confidential. Do not share it with anyone.
• You are solely responsible for all activity conducted through your account.
• Xbeat reserves the right to close any account at any time if it was registered using false information.

Xbeat complies with international laws and regulatory standards. As a result, all members are required to complete the identity verification (KYC — Know Your Customer) process.

Documents that may be required:

• Scanned copy of National ID (NID) or passport
• A recent selfie clearly showing your face
• Bank statement or proof of mobile banking transaction (if required)

Large withdrawals may not be processed until KYC verification is complete. Verification is typically completed within 48 hours.

Xbeat supports deposits and withdrawals via Bangladesh's popular mobile banking services, including Mobile Pay, Nagad, Rocket, and Upay.

Deposit Terms:

• The minimum deposit amount is set separately for each payment method.
• Depositing using a third-party payment method is strictly prohibited.
• Deposits are usually credited to your account instantly.

Withdrawal Terms:

• Withdrawals can only be made via the same payment method used for the most recent deposit.
• Withdrawal requests are typically processed within 5–15 minutes after verification.
• Wagering requirements must be fulfilled before any bonus winnings can be withdrawn.
• Additional verification may be required for unusual or suspicious transactions.

The following rules apply when betting on xbeat. They are in place to ensure fairness and transparency across the platform.

• Betting Limits: Minimum and maximum betting limits apply to each event and market.
• Odds Changes: Odds may change before a bet is confirmed. The final odds at the time of confirmation will apply.
• Bet Cancellation: xbeat reserves the right to void bets in the event of technical errors or exceptional circumstances.
• Live Betting: Bets may be rejected during in-play betting due to internet delays.
• Manipulation: If suspicious betting patterns are detected, xbeat will investigate and suspend the account if necessary.

Sports Betting outcomes are determined by the actual result of the event. In the case of any disputed result, the decision of xbeat's compliance team is final.

Xbeat offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, detailed on the respective promotion page.

General Bonus Terms:

• Every bonus carries a wagering requirement (typically 10x to 30x).
• Bonus funds cannot be withdrawn before the wagering requirements have been met.
• Once a bonus expires, any unused bonus funds will be automatically forfeited.
• Claiming bonuses from multiple accounts on the same device, IP address, or household is strictly prohibited.
• Any irregular methods used to exploit bonuses will result in the bonus being voided.

The following activities are strictly prohibited on xbeat. Any violation may result in permanent account closure and forfeiture of all balances.

• Operating multiple accounts or using another person's account.
• Following manipulative betting patterns to exploit bonus benefits.
• Using the platform for money laundering or any other unlawful financial activity.
• Any attempt at hacking, malware distribution, or technical manipulation.
• Collecting personal information from other members or threatening them.
• Disrespectful behavior toward xbeat staff.
• Operating an account on behalf of or with the assistance of a minor.

Both xbeat and members have the right to close an account.

Closure Initiated by Member: You can request account closure at any time through our support team. Please withdraw all remaining balance before closing your account.

Closure Initiated by xbeat: xbeat may close or suspend an account in the following circumstances:

• If evidence of a terms and conditions violation is found.
• If fraudulent information is identified during KYC verification.
• If your account has been inactive for an extended period (more than 12 months).
• For legal or regulatory reasons.

Xbeat is not obligated to refund the balance of accounts closed due to rule violations.

Xbeat believes betting is a form of entertainment, not an obligation. That's why we offer a range of features to support our members' wellbeing and financial safety.

• Set Your Own Limits: You can set your own daily, weekly, or monthly betting and deposit limits.
• Cooling-Off Period: You can take a temporary break ranging from 24 hours up to 30 days.
• Self-Exclusion: An option is available to block your account on a long-term or permanent basis.
• Reality Check: Regular notifications are sent to keep you informed.

Protecting your personal information is xbeat's top priority. Your data is collected, stored, and used in accordance with our Privacy Policy.

Xbeat never sells your information to third parties. However, we may be required to share data with authorities under legal obligation.

For more details, visit our Privacy Policy Read.

Xbeat reserves the right to update these terms and conditions at any time. Members will be notified in advance of any significant changes via email or through the platform.

Continued use of the platform after an update constitutes acceptance of the revised terms. We recommend checking this page regularly.

If you have any questions or complaints, please reach out to our support team. We take all complaints seriously and aim to resolve them as quickly as possible.

• Email: support@xbeat.biz
• Live Chat: Available directly on the platform (24/7)
• Response Time: Usually within 30 minutes

Once a complaint is submitted, we will investigate and communicate our decision. xbeat's final decision is binding in all cases.